A new bot or software is a virtual chat bot that makes use of artificial intelligence to initiate and continue conversations with online users. The messages that are sent by the bot can be customized by the user before being delivered to the other party. Users can simply type out a message as usual to their friend and the bot shall reply to them automatically with appropriate responses to make the conversations more fun and interesting. Likewise, a Facebook Messenger chat bot is also a software that lives in Facebook Messenger and chats with millions of Facebook Messenger users each month.
This automated application helps businesses interact with their customers on a deeper level. Businesses can use these bots for various purposes. To begin with, it enables businesses to run multiple campaigns simultaneously. The Facebook Messenger Bot allows the company to target specific groups with similar products and services. It allows the company to create profile pages for each group and connect with the customers through a personal profile page where the customers can interact with the company.
Another use case of the Facebook Messenger Bot comes in the form of image credit prompt. With the help of this program, businesses can give out visual cues to their customers by displaying an image that the user has clicked on. It could be a logo, a brand image or promotional image of the company. Image credit prompt is also capable of showing image thumbnails, allowing the user to browse through different images and choose the one he likes best.
To make the Facebook Messenger Bot more useful to businesses, the developers have designed an official app of the application which can be used by Facebook users with the help of an app or web browser. The Facebook Messenger Bot allows the user to search for conversations occurring in the same network as the company. The bot also provides details about the conversation's participants along with the time the conversation was started. This helps the user keep track of the conversations that interest him and take part in them even if he does not own an account with the particular company. It also helps him search for other users who share the same interests as him and request them to join his conversations in order to learn more about the product or service being offered.
The major advantages of the Facebook Messenger Bot include its ease of use and ability to interact with customers through apps and websites on smartphones and mobile devices. The use of bots makes it possible for businesses to engage customers via various apps instead of having to promote their brand via websites and promotional ads. The success of this application has encouraged many start-ups to come up with similar applications. The availability of the bot on both iOS and android platforms along with Facebook's version of apps for iPhones and Android phones further increases the chances of the application being used. In fact, over half of all smartphone users now use the Facebook Messenger Bot.
Unlike most Facebook applications, the Facebook Messenger Bot supports push messages and direct conversations with the bot's users. Users can either type text or chat using the keyboard provided on their smartphones or mobile devices. A popular aspect about push messaging is that it allows users to inform friends about different activities, including updates or events. On the other hand, direct conversations allow the two users to speak directly to each other. However, unlike most Facebook chat bots, the Facebook Messenger Bot lets the two people talk about things beyond the set limit of words or messages.
To get the best experience from the Facebook Messenger Bot, make sure you use the latest version of the Facebook web hook API. The Facebook webhook API enables you to access your Facebook account from any internet browser or web portal, but with the Facebook Bot installed on your smartphone or mobile device, the webhook URL needs to be added during app creation or setting up. The Facebook webhook URL can be found in the setup or read/write URL field. If you don't have the Facebook webhook URL, you will need to sign up for an account with a Facebook developer account to be able to access it.
Using the Facebook Messenger Bot for customer chat will help you connect with your customers in an easier and more convenient way. However, like all Facebook applications, you need to have a Facebook account to be able to use the Facebook Messenger Bot effectively. If you are not registered as a Facebook user, you may use chatbot as a Facebook fan or promoter. This will help you build up your brand through your social networking capabilities.